How to find your socks

Bakers Posted by Paul and Tania Baker on Tue, 28 Apr 2015 | 5 comments | Bookmark: digg this Post this to del.icio.us Post this to Facebook

Communication is a funny thing. It’s more about how than what.

A study in the 1970s uncovered how 55% of what you convey when you speak comes from body language, 38% from your tone of voice, and only 7% from the words you choose.

Nowadays, we have so many ways to communicate. When using email, text messaging and social media, we can’t use our hands to explain something and it’s very difficult to put tone into an electronic message. So, the person reading the message will decide how they think you are communicating.

In the Hospital Estates office, we see about 30 or 40 problems reported every day. Sometimes, normally ‘rational’ people come in, arms waving and their faces like thunder. They tell us how all the light bulbs are blown in their accommodation. They are so upset, that we can’t hear their 7% of verbal communication – we just hear: “blah blah blah ridiculous grrrrr… couldn’t find my socks… blah blah blah…” The person then leaves before we get the chance to tell them the power is off.

It’s very easy to communicate too early and I’m the worst offender. On the wall above my laptop is a post-it note saying ‘Don’t reply straight away! WAIT’. It helps, sometimes.

From what I can tell, most problems in this world are a result of poor or no communication. We forget to invite someone to a party and they don’t talk to us for years. We don’t encourage someone for a job well done and their confidence level drops. We share something on social media without consideration for one of our 485 friends whom it might offend. Without meaning to, we walk past someone in the street without saying hello. I am guilty of all.

We all need to be careful of how we communicate. Something may seem so important that it can’t wait – you just have to get it off your chest. But it’s a good idea to take some time because the power might come back on.

The way I see it – we can either encourage or discourage. We can help someone move forward, or knock them back. How we communicate can make all the difference.

Ephesians 4:29 “… Let everything you say be good and helpful, so that your words will be an encouragement to those who hear them”.

Paul.

Paul and Tania Baker

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Comments

Lorraine graham said Tue, 28 Apr 2015 08:43AM
Great blog son, you give me hope that there are some holy men still . Have you read the book, Words that hurt, words that heal? We are praying for you all, keep me posted....am going to post a poem on Facebook to you which I think you will like
Gillian Maganda said Tue, 28 Apr 2015 12:09PM
Fantastic Blog Paul - praying for you all!
Sandra Johnston said Tue, 28 Apr 2015 06:54PM
Brilliant blog Paul ! Very true it can take so long to Build a person up and one short sentence , one Thoughtless word can tear them down in an instant . God Bless you all in all your doing its amazing , Showing Gods love in actions .
Julie Tomes said Tue, 28 Apr 2015 08:35PM
Thanks for this Paul. Very well put. Praying for you all.

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